Reflections on the politics of dashboards and Green IT

*Originally posted at Learning Exchanges on 16 June 2011

Howard Noble from the JISC Open to Change project has blogged about the recent energy dashboards event held in Oxford. This event focused upon a number of emerging themes.

  1. How to represent/visualise energy data so that those who use institutional infrastructure can see the impact of their work? An outcome of the work on dashboards was that whilst some are seeking to reveal cost in terms of everyday activities that make sense to individuals, like the equivalent number of cups of tea that could be made, users of energy generally think about [are encouraged to think about?] their energy use as a cost in cash-terms. Money is the dominant metric in this approach to visualisation.
  2. Much of the focus appears, as yet, to be focused on individual behaviour change, rather than seeing this as a mutual, co-operative endeavour. There are plenty of examples of how networks or communities coming together can engage in a discussion about resilience, rather than sustainability, for example, Transitions Towns, Dark Mountain, the Co-operative College. However, this involves a focus, less on personalisation, which is a driving characteristic of societal and educational “value”, and more on mutualism, negotiation and collaboration.
  3. This need to re-focus discussion upon shared use of space and energy within it demands meaningful, long-term, public engagement. This is one of the outcomes of the DUALL project at DMU, and its successor GreenView, which wishes to enter into negotiation with people about “the impacts of our individual and collective actions, notably our increasing energy use and consumption of goods and services.” This includes technologies that are locally-hosted, but also those which are out-sourced to the cloud. Exactly where are we shifting our carbon commitments, so that we can shift any medium-term environmental risk off our short-term balance sheets?
  4. Thus, I think it is important to see energy dashboards in the context of a deliberative process that surrounds the discussion and opening up of visualisation data as a crack in our accepted norms of energy use. The process of opening-up our energy data, and opening up the production process that underpins those data needs to drive a wider discourse around our socio-technical activities within higher education. We need to move away from seeing dashboards as an end in themselves, as a set of data to be turned into a commodity that can be traded, exchanged or quantified in a league table. We need to use those data and their representation as a way to unpick the activities we engage in within Universities. In a draft article [under review], Joss Winn and I look at such activities in light of emissions and peak oil, and argue for a higher education where:
  • educational technology is a public rather than a private or institutionalised good with an acceptance of less energy-intensive, individualised access to processing power;
  • there is prioritisation of digital technologies in strategies for community consensus-building;
  • Universities are networks that act as hubs for local, community-level engagement with technologies, and high-level digital processes;
  • individual access to the web is less of a right than community access, based on a literacy of openness. Open is central;
  • outsourcing decisions are based on community need related to a critical analysis of environmental impact, rather than on a discourse of cost-effectiveness;
  • persistent and on-going procurement and renewal of hardware and software is rejected, in favour of re-use and re-purposing; and
  • students and staff produce and share their open curricula and artefacts, through trans-disciplinary approaches to global crises, like peak oil and climate change.

Engaging with a critique of the Triple Crunch and developing meaningful alternatives means that we need to think beyond business-as-usual, as realised through investments in a Green New Deal or long-term investments or out-sourcing risk and impact, in order to engage socially with the work, tasks and activities of our everyday, educational lives.

This means that we need to move away from a focus on values and attitudes to engaging with the deep, structural issues that are revealed by the work we undertake. How do the teaching, administrative and research processes of the University bind us into unsustainable practices [in terms of peak oil and carbon emissions], and make our communities less resilient? I am thinking of this in terms of our instant, recurrent, personalised, intensive use of energy-through-high-technology. How might energy dashboards and the information they project, help us to open up a dialogue about the ways in which we live our educational lives?

One lesson from the workshop is that we have a tendency to outsource, and that this makes us less well able to engage in a discussion of responsibility at scale. This might be in terms of institutional outsourcing of our carbon, or personal outsourcing of solutions to Government. This point has been reiterated in terms of corporate influence of public policy making and a withering of democratic engagement, in opposition to the social uses of technologies that should enable communities to share in “collaboration, process, experience, expertise, and knowledge”.

This is, of course, more difficult in a space where the rule of money and the invisibility/ubiquity of energy dominate the landscape, and where there is little discussion of complexities like the Jevons Paradox or alternative ways of working. We need to re-think our educational activities, in order to think about dashboards not as the next commodity or means of acquiring research funding, but as indicators of our shared consumption and production. We need fewer futuristic, positivist stories of green technologies, or green energy, and more focus upon our histories of adapting to energy shortages across communities. Meaningful public engagement is critical here, because Universities are located in time and space, and through community activity, external income generation, distance learning and outsourcing, they have a considerable carbon/energy footprint/requirement.

Clearly, this work demands a politics of energy use within and across higher education, which does not just engage students and staff with energy-as-money, but with issues and ideas of peak oil and consumption/production, and with their necessary activities/technologies. Until we have such a deliberative policy, dashboard-related work risks being the next commodity, or end-point, that salves our liberal, democratic consciences about energy use, but which actually change nothing. Hope lies in the dashboard and its production as a cipher for deliberation and socio-cultural change.


The politics of educational technology

*Originally posted at Learning Exchanges on 9 June 2011

Last week Joss Winn reminded me of the urgency of the work that he and I have been doing in the last year around resilience, tied to the impacts of liquid fuel availability/costs, peak oil, climate change and the treadmill logic of capitalism. Reflecting on the triple crunch of energy, economy and emissions, Joss ended his piece by stating that:

“It’s time that a co-ordinated effort was made by the sector to examine these issues in detail, involving academics from across disciplines as well as business continuity managers and VCs. We really do need to start ‘thinking the unthinkable‘…”

Whilst both he and I have been blogging about resilient education for a while, five issues have begun to pinch, which ought to re-focus those of us in higher education and in educational technology, on the politics of our position. These are big issues that threaten to overwhelm us. But they cannot be ignored.

1.    Global socio-political disruption: the media has focused in on what has been termed the Arab Spring, with an overt focus on Libya [see below on oil], and has tended to overlook analyses of tensions in either the United States based on unemployment figures and the deficit, or across Europe in Greece and Spain. This is then connected to issues around youth unemployment, which in turn has implications for discussions of what our higher education is for, and for whom our higher education exists, and who is abandoned by us. We might usefully reflect on the New College of the Humanities farrago, in light of our educational approach to social justice and inclusion. More importantly, in Western economies struggling under the weight of fiscal stimulus, needing to reduce deficits and structural debt, with pensions and an ageing population to consider, the inter-relationship between higher education and the politics of austerity need to be critiqued and alternatives developed. This is especially important in our current political space, because, as Paul Mason notes: “At the heart if it all is a new sociological type: the graduate with no future”.

2.    Local socio-political disruption: the emerging neoliberal higher education project is contested. However, we exist in a space where the routine brutalisation of our young people on our campuses is tolerated, where those who dare to criticise established positions of power are termed terrorists, and where our use of social media for local and national organising comes under attack. Neocleous argues that “the logic of ‘security’ is the logic of an anti-politics in which the state uses ‘security’ to marginalize all else, most notably the constructive conflicts, the debates and discussions that animate political life, suppressing all before it and dominating political discourse in an entirely reactionary way.” Higher education should be the battle of ideas. If we truly believe in the transformatory power of social media, then we need to use itto contest these hegemonic positions.

3.    The economy: our framing of higher education rarely considers either the politics of our work or global economic outlook, for example in terms of the threat of a technical US default on its debt or China’s emerging lack of resources. Our planning and our thinking are around business-as-usual, as if higher education existed in a global, political economic bubble, in which the contradictions of capitalism remain someone else’s problem. That’s before we stop to think about the impact on other people of our consumer-driven lifestyles and work and higher education.

4.    Personal and institutional debt: Williams has noted that, in the move from education as a public good to becoming an individual commodity: “student debt, in its prevalence and amounts, constitutes a pedagogy, unlike the humanistic lesson that the university traditionally proclaims, of privatization and the market.” This is reiterated in the development and focus of the New College of the Humanities. However, it also refocuses the future of higher education and its funding mechanisms [in a world that faces the disruptions noted above], and the fear that middle of the road universities will soon be in the middle of a funding crisis. Paul Mason has also highlighted how finance capital in the West repackaged debt and risk in the sub-prime crisis. Are we about to see the same in the form of commodity-trading in student-driven debt? How does a pedagogy of debt enable the resilience of communities-of-practice or individuals?

5.    Energy and climate change: liquid energy is the key issue that we choose to ignore, and which is inextricably tied to the economic issues noted above. This ranges from the impact of geopolitical instability in Libya, to our desperate rush for tar sands in Madagascar, to the problems of energy policy and climate change objectives. So we focus upon green league tables or Masters degrees in the Economics of Transition, and do not consider them within a deeper critique of our dominant political-economic paradigms. Our debt-fuelled higher education is about to be driven by consumption of learning as a commodity. What will be the impact of that increase in economic spending on emissions and energy use? How will that frame resilience?

Technology is implicated throughout these issues, from governmental control/abuse of social media use and data, to feeding fears of anti-intellectualism, and through carbon emissions and the use of liquid energy. More importantly, it also fuels a myth of progress, tied to economic growth and libertarian utility, set apart from a deeper engagement in the history of struggle and the politics of its development and use. We tend to forget our history, in a rush for the future, and where we do remember our memories only stretch as far as Web 1.0. We might use the term Luddite related to technology, but we have no idea of the history of that term and what the Luddites were fighting for, and how technology was implicated through its non-neutrality in that story. The term is pejorative of those deemed anti-progress, and yet the real issue, as Feenberg has argued, is that ” technology is not a destiny but a scene of struggle.”

Yet the historian Ellen Meiksins-Wood has noted that:

‘we’re living in a moment when, for the first time, capitalism has become a truly universal system…. Capitalism is universal also in the sense that its logic – the logic of accumulation, commodification, profit-maximisation, competition – has penetrated almost every aspect of human life and nature itself’.

Our education and our use of technologies are implicated. In order to understand our present position, and to develop alternatives that matter, we need stories and metaphors and critiques of where we are. There are elements of this, for example in the work of Feenberg, but we need a coherent, contextualised history and a politics of educational technology more than ever.

This is emering elsewhere, outside the formalised educational institution. On Sunday night a UKUncut conversation on Twitter opened up a possibility for discussing a history of direct action, using the #DAHistory hashtag. We also have clear examples of where technology has been critiqued and is being developed politically in the form of oppositional spaces. We also have examples of hacktivism and network movements in opposition to the global incorporation of networked technologies. Critiquing power relationships within our use of technology is important because, as DSG have noted “Governments are responding with a conscious and concerted effort to reframe cyber activity and activism as criminality against state and capital, which, no doubt, will soon be upgraded to a form of terrorism. This bears analogies to similar reframing of narratives around workers movements throughout the 19th and 20th Century, not least the “strategy of tension” in Italy in the 1970s.”

In the face of disruptions, and the return of politics in an era of austerity, those of us who work in education and technology might usefully ask: what is to be done?

Postscript: the importance of metaphors and stories of technology-in-education

We have a narrative emerging about the contradictions in the cycles and circuits of capitalism, and the place of technology in those contradictions. Nick Dyer-Witheford and Greg de Peuter raise this in terms of games and the creative industries, arguing that the commodification and exploitation of “creatives”, gamers and hacker culture, is a form of “playbor”, which subsumes the desire to play games within the profit-motive. They argue that we need to understand this process of subsumption, in order to find ways around it, and to challenge it. These challenges might echo the revelations about of Sony’s attempts to silence speech that reveals security flaws about its PlayStation hardware, or they might echo the emergent history of hacktivism against Sony. Both de Peuter and Dyer Witheford argue that the dominant narratives of educational technology, for example of Web 2.0 technology as user-generated and hence emancipatory, or of learning analytics as allegedly leading to efficient, personalised teaching and learning, or of technology as implicitly progressive, need to be critiqued within a more substantive history of capitalism and the western, liberal state.

In doing this, Dyer Witheford argues for an alternative narrative, one of possibility, framed by the revitalisation of the commons:

“A twenty-first century communism must also be envisioned as a complex unity of terrestrial, state and networked commons, but the strategic and enabling point in this ensemble is the networked commons, which open possibilities for new combinations of planetary planning and autonomous association.”

This narrative of the insertion of global networks of capital within higher education feeds a second metaphor, that of the shock doctrine. Klein’s work on shock opens up a way of viewing what Hardt and Negri call Empire and what those who follow Deleuze and Guattari frame as immaterial labour within a networked reimagining of our global social relationships. We might now usefully work in common to reveal the impact of this shock within UK higher education, on issues of debt as a form of indentured labour, and of the discipline of the kettle and order, and of the ways in which states attempt to utilise technologies to impose order and control. Such a revelation demands rhizomatic or permeable working across disciplinary boundaries, in ways which develop resilient alternatives to dominant, powerful narratives of the purposes of our lives.

Each of these stories offers hope. Hope in that we might use them as metaphors to help us explain our world, in light of global crises; in order to understand how our behaviours and our cognitive dissonance impacts consumption and production in this world. As a result we might try to build something different. In the worst case scenario, these stories might help us work with others to become more resilient at scales and in networks that matter to us.

These stories enable us to critique in common the ahistorical truisms of liberal democracy, that technology and education can only meaningfully serve capitalist expansion, through discourses of finance capital that are related to value-for-money, efficiency, private/public, and the market. A global range of skills, alongside stories in which they might be situated, exist in spaces that remain as yet unenclosed. These spaces might be harnessed collaboratively for more than profiteering, or the extraction of surplus value or further accumulation or financialisation, or alienation. We teach and re-think these skills and these ways of thinking every day with other staff and students and within our communities of practice. We need the confidence to imagine that our skills might be shared and put to another use. We need the confidence to defend our physical and virtual commons as spaces for production and consumption. We need the confidence to think ethically through our positions. We need the confidence to live and tell a different story of the purpose of technology-in-education.


Towards a critique of mobile learning

*Originally posted at Learning Exchanges on 20 May 2011

Mobile and wireless technologies are often described in terms of efficiency and productivity, or in terms of their provision of “flexible and timely access to learning resources, instantaneous communication, portability, active learning experiences and the empowerment and engagement of learners, particularly those in dispersed communities.” (JISC, 2011) Given the research and funding agenda, pedagogic case studies tend to focus upon outcomes for learners and teachers. They rarely critique these technologies beyond: the pedagogies deployed; technical issues; and the spaces and places in which they are deployed (Traxler and Wishart, 2011).

Such a pedagogically-driven analysis risks describing mobile technologies as socio-culturally neutral, against their absorption within social relationships and networks of power, based on their enculturation (Feenberg, 1999). In developing a more critical view of mobile learning there are three areas that might be developed: firstly, against pedagogies of consumption; secondly, for social justice and ethical imperatives; and thirdly, within analysis of energy availability. We might then ask, what is to be done?

Against a pedagogy of consumption. The pervasiveness of mobile hardware and software, and the persistent desire to upgrade, risks further privatising our education. Thus, educators might usefully ask whether a focus on mobile Apps, as opposed to the mobile web, reinforces a pedagogy of consumption through the commodification of content (Jarvis, 2010). This is based in-part on transnational software and hardware corporations driving content-based innovations that encloses and threatens the idea of the open web (Rupley, 2010; Silver, 2010), within the context of their brand and procurement processes, and the dominance of their cultural perspectives (Dyer Witheford and de Peuter, 2009). Moreover, we risk leveraging education into the almost constant need to search for the latest technological innovation or handset upgrade. This obsession with chasing the next innovative tablet or handset or application and therefore with power-over our access to resources, rather than on producing or enhancing or challenging or reforming our social relationships, needs to be critiqued.

For social justice and ethical imperatives. The labour rights, resource accumulation, geographical dispossession and supply-chains in which our uses of mobile technologies are implicated also need critique. Factories in which the iPad, iPod and iPhone are made in China have seen an abuse of workers’ rights and disturbing levels of suicide (Coonen, 2010; Hickman, 2010). Closer to home, there are also reports of alleged tax avoidance by mobile phone operators against the common good (UKUncut, 2011). More disturbingly, Hari (2011) has recently looked historically and materially at the war in the Democratic Republic of Congo. In over a decade of fighting, more than 5 million people have been killed, and Amnesty International (2011) have documented human rights’ abuses including gang-rape, mutilation, enforced disappearances and the militarisation of young boys and men. In this war, Hari emphasises the material importance of the DRC’s mineral deposits, and in particular Coltan, which

“is essential for the power-storing parts of cell phones, nuclear reactors, Play Stations, and computer chips. Coltan is increasingly exploited in the mountains in the conflict torn eastern part of the country… As coltan is necessary for the high-tech industry and as demand increases, motivation to pull out of the DRC by Rwanda, Uganda, and Burundi decreases.” (Ware, 2001)

So, it is argued that these minerals are the driving forces for war, and that those who benefit are multi-national corporations involved in western high-tech innovation and development. A UN Experts’ Report (2008) argued that

“exporters and consumers of Congolese mineral products should step up their due diligence efforts by publicly disclosing evidence that would demonstrate that they are not knowingly purchasing tainted minerals from the Democratic Republic of the Congo.

The place of energy availability and climate change. There is an emerging critique of the issue of sustainability tied to the viability of capitalist work within the context of reduced liquid resource availability, and a lack of control over carbon emissions (Greer, 2011; Pielke, 2010). Consideration of these implications is a reminder that higher education (HE) does not operate in a vacuum (Thrift, 2010). In particular, peak oil, or the point at which the maximum rate of oil production is reached, is a critical issue. Following this peak, oil production declines due to exponentially falling supply. Oil and coal are embedded in the production processes for the tools that we consume (Winn, 2010), with the production of carbon emissions as one outcome. Is our constant renewal of a range of personal technologies sustainable? In the production process for mobile technologies we also outsource our production of carbon to “developing economies”, without bearing the full cost. Is this morally acceptable? To what extent do we dissociate ourselves and our use of our tools from their global outcomes (Greer, 2011; The Oil Drum, 2010).

Each of these three critical domains implicates and enmeshes our use of mobile technologies within the web of a global market (Deleuze and Guattari, 2004; Hardt and Negri, 2000). Yet these webs of capitalism and transnational power-relationships keep those of us who notionally benefit from mobile technologies at a distance from the effects of our consumption. Hardt and Negri (2000) note that “Machines and technologies are not neutral and independent entities. They are biopolitical tools deployed in specific regimes of production, which facilitate certain practices and prohibit others.” Dyer Witheford and de Peuter (2009) argue that whilst devices are enslaving, this is not to deny that they are pleasurable, but we need to recognise how that pleasure itself channels power. We need to critique the realities of our uses of technology, in order to imagine alternatives.

What is to be done? Clearly global solutions are required to the catastrophes outlined above. However, educators might think about the following in their lives and practices.

  • How do we lobby vendors, providers, re-sellers, commissioners, in order that they justify the extraction of the materials, and the production processes, that they use for their products? How do we do this in association with others and in our daily work?
  • How do we work for technological decisions, like procurement, outsourcing etc., to be based on community need related to a critical analysis of socio-environmental impact and human rights, rather than on a discourse of cost-effectiveness, monetisation, economic value, and efficiency?
  • How do we lobby for consensus in open systems architectures, focused upon open-sourced, community designed and implemented technologies?
  • How do we work for a digital or technological literacy that is ethical? How do we work up an ethics of mobile learning?

In Nostromo, Joseph Conrad (1963) wrote about the social and material history of the Congolese, as their land was despoiled and as they were colonised in the nineteenth century:

“There is no peace and no rest in the development of material interests. They have their law, and their justice. But it is founded on expediency, and is inhuman; it is without rectitude, without the continuity and the force that can be found only in a moral principle.”

Our current use of mobile technologies needs to be recast in light of a critical history of their production and consumption to imagine alternatives beyond the rule of efficiency and money, in order to reclaim our humanity.

References

Amnesty International (2011). Democratic Republic of Congo. Retrieved from http://bit.ly/6MKA6u

Conrad, J. (1963) Nostromo: a tale of the seaboard. London: Dent.

Coonen, C. (2010b).Two more suicide bids at iPad plant hours after media tour. Retrieved from http://ind.pn/d3YuNq

Deleuze,G., and Guattari, F. (1984). Anti-Oedipus : capitalism and schizophrenia. London: Athlone.

Dyer Witheford, N., and de Peuter, G (2009). Games of empire: global capitalism and video games. Minnesota: University of Minnesota Press.

Feenberg, A. (1999). Questioning Technology. London: Routledge.

Greer, J.M. (2011). The onset of catabolic collapse. Energy Bulletin. Retrieved from http://bit.ly/fm2nEL

Hardt, M., and Negri, A. (2000). Empire. Cambridge, Mass: Harvard University Press.

Hari, J. (2011). Dying for a mobile phone. Retrieved from http://bit.ly/jZ8U1n

Hickman, M. (2010). Concern over human cost overshadows iPad launch. Retrieved from http://ind.pn/bx9tgn

Jarvis, J. (2010). iPad danger: app v. web, consumer v. Creator. Retrieved from http://bit.ly/bKkuG6

JISC (2011). Mobile Learning. Retrieved from http://bit.ly/9RTh3N

The Oil Drum. (2010). The Science of Oil and Peak Oil Revisited. Retrieved from http://bit.ly/aabvUq

Pielke, R. Jr. (2010). The Climate Fix: What Scientists and Politicians Won’t Tell You About Global Warming. Lyndhurst, NJ: Barnes and Noble.

Rupley, S. (2010). Mobile Apps: The Ultimate Threat to Search Engines? Retrieved from http://bit.ly/8xxbwP

Silver,J. (2010). Google-Verizon Deal: The End of The Internet as We Know It. Retrieved from http://huff.to/cSEfjr

Thrift, N. (2010). A question (about universities, global challenges, and an organizational-ethical dilemma). GlobalHigherEd. Retrieved from http://bit.ly/b8uGpz

Traxler, J., and Wishart,J. (eds 2011). Making mobile learning work: case studies of practice. Bristol: Escalate.

UKUncut (2011). Vodafone. Retrieved from http://bit.ly/g5bHvZ

UN Security Council (2008). Final report of the Group of Experts on the Democratic Republic of the Congo. Retrieved from http://scr.bi/b0fAEA

Ware, N. D. (2001). Congo War and the Role of Coltan. Retrieved from http://bit.ly/aDBaSD

Winn, J. (2010). Resilient Education. Retrieved from http://bit.ly/9sexuE


The Empire of things: our mobile and our dehumanisation

*Originally posted at Learning Exchanges on 12 May 2011

“There is no peace and no rest in the development of material interests. They have their law, and their justice. But it is founded on expediency, and is inhuman; it is without rectitude, without the continuity and the force that can be found only in a moral principle.”

Joseph Conrad in Nostromo

 On BBC Radio 4 last night, Johann Hari spoke about the devastating war in the Democratic Republic of Congo. Hari looked historically and materially at this war, which has seen more than 5 million people killed in over a decade of fighting, along with human rights’ abuses including gang-rape, mutilation, and enforced militarisation of young boys and men. Moreover, Amnesty International have consistently argued that those seeking to protect and enhance human rights in the DRC suffer threats and intimidation, and that the public administration has also utilised “excessive use of lethal force, arbitrary arrest and detention and enforced disappearances”.

Hari’s historical point critiques the dominant western narrative about this conflict, which has tended to view the war as connected to the Rwandan civil war and genocide, and which has post-colonial overtones framed by moral, ethical and cultural development. Instead, Hari emphasized the material importance of the DRC’s mineral deposits, and in particular Coltan, which

“is essential for the power-storing parts of cell phones, nuclear reactors, Play Stations, and computer chips. Coltan is increasingly exploited in the mountains in the conflict torn eastern part of the country. The Rwanda and Uganda backed rebels have primary control over the ore and are reaping huge profits which maintain and finance the protracted war. It is estimated that the Rwandan army made $20 million per month mining coltan in 2000. As coltan is necessary for the high-tech industry and as demand increases, motivation to pull out of the DRC by Rwanda, Uganda, and Burundi decreases.”

So, it is argued that these minerals are “the driving forces for war”, and that those who benefit are multi-national corporations involved in western high-tech innovation and development. A recent UN Experts’ Report argued that

“exporters and consumers of Congolese mineral products should step up their due diligence efforts by publicly disclosing evidence that would demonstrate that they are not knowingly purchasing tainted minerals from the Democratic Republic of the Congo. Too many comptoirsare exploiting the legal distinction between themselves and negociants to claim they do not know the origin of the minerals they purchase, when clearly they often do, and, if they do not, it would be fairly easy to find out.”

This implicates me in that war and in that gang-rape and in that child labour, and demands that, at the very least, I ask the multinational company from which I buy my next device from where they source the minerals that are extracted for its production.

Yet I am also implicated and enmeshed within the web of a global market, in which the commodification of subjectivity is paramount, and in which my power is limited. One of the issues here is the functioning of what Hardt and Negri have called Empire, a new planetary regime in which the economic, military, administrative and communicative components combine into a system of power “with no outside”. Empire is a twenty-first century critique of global capital, which now taps its subjects as labour-power and also as consumers, learners and raw materials. Deleuze and Guattari have also argued the case that capitalism is now a planetary “production machine”, assembled from flows of labour, finance and technology, where the quest for profit drives new technical machines, new products and practices, cracks old habits, and throws all bounded domains or territories (that are geographic, social and subjective) into upheaval. It then reterritorialises these domains through enclosure, policing and commodification.

For Hardt and Negri, Empire is a regime of Foucauldian biopower, exploiting social, subjective and biological life in its entirety, for profit. So Empire and the transnational corporations that form nodes of power within it, and whose networks are circuits for accumulation and profit, covers all of our lives, though marketing, game-play, work, privatisation of public assets, data mining, advertising, the constant renewal and upgrades of technologies etc.. Critics like Virno, Tronti, Hardt and Negri have related the power of Empire to what is termed “immaterial labour” that is “the labor that produces the informational, cultural, or affective element of the commodity.” Our desire for play or for the latest device feeds Empire and the commoditisation of everyday life. This is the Empire of Things, supported by a socially diffuse intellectuality and set of desires, which is in turn generated by a vast educational apparatus.

It is not just in the DRC where these issues of high-tech needs feeding alienating behaviours are being uncovered. There are reports of workers’ rights being abused in FoxConn factories in China, which supply Apple, of game-farming in virtual sweatshops for western clients, of alleged tax avoidance by mobile phone operators against the common good. Yet the webs of Empire, its transnational circuits of raw materials, value and power keep those of us who notionally benefit from the immiseration of others at a distance from the effects of our consumption. We are disconnected from the implications and outcomes of our actions in queuing for and consuming the iPad2 or whichever new technology we favour. Instead, our discourse and our spectacle is about whether this new Chinese corporation might threaten Apple’s iPhone dominance, or the implications of that fragmentation of Android as a platform for App development, and its concomitant threat to Google’s business model. More occasionally it is about how our western, liberal data-rights are being infringed, or about how the police are using mobile technology to target protesters, or upon the impact of mobilles on bee populations. It is almost never about gang-rape and vaginal mutilation in Africa.

Virno argued that Empire keeps truths in the world at a safe distance, so that excessive consumption, equivocation over morality and ridicule of marginalised voices can enable endless, repetitive practices of commodification in a world where there are seen to be no alternatives. Cynicism becomes the defining feature of the emotional situation of our politics today – what on earth can we do about such powerlessness and distress? There is one final point that illuminates this cynicism, and that is the attack on humanities and critical theory by western governments. We are seeing UK Universities radically restructuring their academic portfolios in the name of business and the market. We are seeing a political attack on the nature and meaning of history. We are seeing a world in which the future is collapsed into the present, in order that we chase progress and development and the next upgrade. We are seeing what Marx called the annihilation of space by time. We do not stop to consider what we are doing, and alternative narratives are subject to ridicule.

At the CAL11 conference, when I presented a paper on the political economy of educational technology [slide 30], I was asked “just what are you expecting us to do”? My answer at the time was that I am not expecting you to do anything. But that I am expecting you to critique your position; to think about the ramifications of your activities and consumption; to think about your humanity. So, what is to be done by individuals and educators? Virno argues that the dominant order is destroyed “not by a massive blow to the head, but through a mass withdrawal from its base, evacuating its means of support”. This exodus also constructs a new alternative. It is defection as reconstruction, and relates to what Hardt and Negri have termed the Multitude. The multitude refers to new movements opposing global capital. It is a refusal to submit to the rule of money. The multitude refers to subjective capacity, social movement and political protest. Where these coalesce they point beyond Empire, through the realisation of alternatives.

However, we need to develop places to discuss what might be “beyond”, and how that might function. This demands that we critique the realities of our uses of technology. Hardt and Negri note that “Machines and technologies are not neutral and independent entities. They are biopolitical tools deployed in specific regimes of production, which facilitate certain practices and prohibit others.” Our engagement with devices leads Hardt and Negri to argue that “the multitude not only uses machines to produce, but also becomes increasingly machinic itself, as the means of production are increasingly integrated into the minds and bodies of the multitude.” This is developed by Dyer Witheford and de Peuter, who argue that whilst devices are enslaving, this is not to deny that they are pleasurable, but we need to recognise how that pleasure itself channels power.

Clearly global solutions are required to the catastrophes outlined by Hari in the DRC. However, I need to think about the following in my life and in my practice.

  • How do I lobby vendors, providers, re-sellers, commissioners, in order that they justify the extraction of the materials, and the production processes, that they use for their products? How do I do this in association with others and in my daily work?
  • How do I work for technological decisions, like procurement, outsourcing etc., to be based on community need related to a critical analysis of socio-environmental impact and human rights, rather than on a discourse of cost-effectiveness, monetisation, economic value, and efficiency?
  • How do I work for the use of technology in open education, rather than in a post-colonial discourse focused upon new markets?
  • How do I lobby for consensus in open systems architectures, focused upon open-sourced, community designed and implemented technologies? How do I argue that educational technology is a global and public, rather than a private or institutionalised, good?
  • How do I work for a digital or technological literacy that is ethical? How do I work up an ethics of digital literacy?
  • How do I think about the history and not the future of educational technology, so that I understand the ramifications of my actions and consumption?
  • How do I campaign for alternatives, within our everyday capitalist reality, in order to look beyond it? Where does social technology fit in that revolutionary space?

Joseph Conrad wrote about the social and material history of the Congolese, as their land was despoiled and as they were colonised in the nineteenth century. He referred to the broader colonization of Africa in an essay as “the vilest scramble for loot that ever disfigured the history of human conscience and geographical exploration”. As an educational technologist I need to rediscover my history, in order to reclaim my humanity.


OER, capital and critical social theory

*Originally posted at Learning Exchanges on 30 January 2011

In his post on Openness, Socialism, and Capitalism, David Wiley argues for the reform of a particular form of capitalism within education that should enable taxpayers to recover the value of OER-as-commodity, in the same way that they would receive the value of any other commodity in a functioning market. Wiley argues that “The symmetry of the transaction is part of the fundamental social contract that allows markets to function.” Joss Winn has already argued that Wiley has misunderstood the historically-situated significance of capitalism and OER, and has demonstrated the complex nature of the (OER-as-)commodity form through which capital can extract relative surplus value from labour and, within the context of capitalist work, how the production of OERs is a way in which capital uses technology to discipline labour.

There are two ways in which this analysis of OERs might be developed further. The first is in the need to situate OERs within the totality of critical social theory as applied to education, rather than simply treating them as fetishised commodities or shareable goods. The second relates to how their development connects to an increasingly neoliberal higher education that is being exported from the West to “developing” nations, as part of a social contract enforced upon them, through for instance the IMF’s Structural Adjustment Programme, and which is a form of primitive accumulation.

Wiley argues that within a perfectly-functioning capitalism our purchasing habits “are all governed by our common understanding of this commonsense behavior society expects of us”, namely that we get a commodity to the value of what we pay for it. However, Winn has demonstrated that the market doesn’t operate in this way, and that the effects of coercive competition are to make more complex the effects of costs, relative surplus value and profit throughout the supply chain, so that the commodity purchased realises more than just its price. The alleged social contract in this space is not neutral or of a fixed composition. It is eternally shifting depending upon the dictates of private property (who owns the means of production or the commodity), and the way in which value is realised/optimised. Moreover, the commodity also reveals the social relations of capitalist work that underpin this contract. The current clamour over petrol price rises in the UK highlights this, where we see competing interests, a fluctuating cost and price based on a variety of supply- and demand-side inputs, government intervention and geo-politics all intervening between the consumer and the commodity.

Into this, we cannot abstractly throw a concept like openness and hope that it can/will humanise capital. The domination of space and time by capital and the social relations that are revealed by it, demonstrate that openness is an illusion. Openness in the production, sharing and reuse of commodities, in the face of coercive competition that forms a treadmill for the production of value, needs to be analysed in relation to power. Who controls the means of production has the power to frame how open are the relations for the production or consumption of goods or services, in order to realise value. Capital needs to valorise and reproduce itself. The totality of this need, rather than the rights of taxpayers, shapes how human values like openness are revealed and enabled.

Therefore, central to this view of the value of OER, or for that matter openness – either to consumers or taxpayers – is to place it within the totality of capitalist work. Lukács identified the value of critical social theory in providing a totality of historically-situated social reproduction that was all-pervasive. In Volume I of Capital, Marx noted

Technology reveals the active relation of man to nature, the direct process of the production of his life, and thereby it also lays bare the process of the production of the social relations of his life, and of the mental conceptions that flow from those relations.

Within this totality, the parts of the system acquire properties that have meaning, in relation to their connections that are uncovered through dialectical analysis. Without such a dialectical analysis all we are left with is a desperate hope that we can make the elements of capitalist work that we deem to be dysfunctional work more humanely or correctly or perfectly. Yet as as Žižek argues, our liberal aim “to democratise capitalism, to extend democratic control to the economy by means of media pressure, parliamentary inquiries, harsher laws, honest police investigations and so on” is doomed to fail. The socialism to which Wiley loosely points would be one such attempt to rework market capitalism in the favour of labour or the taxpayer. A more radical view is that OERs can never be a representation of, or a catalyst for, a means of humanising capitalist education. The more radical view is that, in deconstructing one element of education, like the OER, we require a critique of its place in the whole edifice of capitalist education as a functionary of the system of capitalist work. From there we can position the development of radical alternatives, like who owns the value of the outputs of our labour-power.

In this view, OERs can be implicated in a broader totality or production, consumption and re-production of social relations, which is historically situated with capitalism. Winn notes the importance of this when he notes that “capitalism is not isolated to private trade or the markets but impacts all aspects of a capitalist society. It is a social totality subservient to the production of value.” This totality is in constant flux and motion, and reveals what Marx termed ‘the annihilation of space by time’. This control over technology, in order to speed the production of relative surplus value and the circulation of commodities, is one means by which the reproduction of capitalist work can be assured.

A critique of the place of OER within capitalist work is critical to engaging with the idea of the University and higher education in the face of neoliberalism. The dominant position here is currently ‘sustainability’, which is a cipher for extending relative surplus value. In the face of this, Winn states that “When we talk about the sustainability of OERs or business cases for the production of OERs, we’re talking about how to measure the value of this endeavour and usually this is through attracting external grants and raising the profile of the institution in some way”. For Wiley the matter seems to focus more upon “the basic principles of capitalism”, where payment for a service like education [e.g. taxation] is an entitlement to receipt of any and all outcomes possible from that payment, rather than that payment [taxation] forming part of a deeper social, and not personal, engagement. Thus the production of OERs through taxation demands “that these products either be placed in the public domain or licensed with an open license”.

However, what is currently being revealed, either in the US through the new federal education fund that is making available $2 billion to create OER resources in community colleges, or in the UK through the HEFCE Online Learning taskforce report, Seizing the Opportunity of online learning for UK higher education, is a focus upon accelerating the precepts that underpin growth or business-as-usual, with the attendant neoliberal threats that I outlined in my post on internationalisation and the shock doctrine. In particular, these focus upon the promotion of western higher education as a vehicle for market fundamentalism, cloaked in terminology like “value-for-money”, “efficiency and scale”, and “international demand and competition.” Given the scale of the global disruptions that we collectively face, this narrow focus on economic growth, driven by an agenda of debt reduction, privatisation, contract working, consumption and financialisation [or those structural adjustment programmes], seems illogical. However, it does seem easier to imagine the end of the world than the end of capitalism.

The current approach demonstrates a homogenised and Western-capitalist view of higher education, where OERs in Africa produces western case studies in English, where open case studies from Nestle are used as an exemplar of a single unifying corporate culture for development, or where McKinsey claim that there are elements of excellence in taxpayer-funded education that are generic and profitable. This space is framed by the necessity of economic growth. Where Prime Minister Cameron states that there is no alternative to the global free market liberalisation of trade, and where Western neoliberalism holds sway over those practices, what price openness in education funded by taxpayers? What price co-operation where coercive competition is demanded by those who require 3% growth? Higher education is framed by these dominant concerns.

Werner Bonefeld has recently written about the cuts agenda in the UK. He has argued that “It is a struggle against the reduction of life time to labour time. The fight against cuts is in fact a fight for a life.” This is the true nature of the struggle for the University and the place of our productive capability in that struggle. It is not the struggle to receive what we think we deserve in a market that alienates and impoverishes and immiserates on a global scale. It is not the struggle to assess how as consumers we recover the value we think we deserve from a commodity. It is the struggle to recover our power-to create our world that is at issue. In this we need to recognise how we critique what is done to us, and the totality of the spaces in which we produce and consume. This is about understanding how our wage labour and our labour-power sits in opposition to the power of capital. It is about how we have the power of emancipation in our ability to produce rather than simply to consume. That emancipation will never be revealed in our role as taxpayers. This is about control of the means of production and the spaces of consumption, shared in common, in the face of financial disorder and austerity, and capital’s quickening of the pace of privatisation. In fighting this, I am interested less in the value of what I consume as an individual through a social contract (that is in-turn the outcome of my ordered and governed life-as-labour), and more interested in my association with others in the creation of my life-world. In this we are reminded by Marx that it is:

only in association with others has each individual the means of cultivating his talents in all directions. Only in a community therefore is personal freedom possible… In a genuine community individuals gain their freedom in and through their association.


A revised note on technology, outsourcing and the privatisation of higher education

*Originally posted at Learning Exchanges on 14 December 2010

In a recent note on technology, outsourcing and the privatisation of higher education, I argued that hegemonic economic arguments, uncritically focused on short-term efficiency gains and the perceived flexibility of cloud-based provision, is accelerating the commodification of IT services, systems and data. A core strand of this is that the dominant logic “makes no attempt to focus upon an institution as a complex socio-cultural set of spaces, within which technology and those who work with it are situated.”

My belief that we are witnessing “an emerging crisis of the public space” revealed in-part through technological outsourcing, privatisation and enclosure has been amplified by recent, global socio-cultural events. These events highlight the power of capital in enclosing our places for co-operation.

  1. In an excellent commentary on Amazon’s decision to abandon Wikileaks, John Naughton claims that the migration to the cloud offers problems for those who dissent from prevailing narratives of power. The political pressure brought to bear on Amazon, and its decision not to support a counter-hegemonic or alternative position, for reasons that are extra-judicial, is concerning for democratic engagement on-line. Naughton quotes Rebecca MacKinnon: “A substantial, if not critical amount of our political discourse has moved into the digital realm. This realm is largely made up of virtual spaces that are created, owned and operated by the private sector.” Therefore the control of spaces for deliberation, where controversy can be played out is compromised by the interplay between power and capital. It should be noted that the Wikileaks farrago has been critiqued as business-as-usual, in that “The leaking performed by Wikileaks does not imply the disclosure of the web of power that government puts into motion”. However, the attack on dissent matters in a world where autonomous student and academic activists are using the web to oppose the dominant logic of those in power, and where the state is physically opposing forms of protest.
  2. MacKinnon goes on to state that “The future of freedom in the internet age may well depend on whether we the people can succeed in holding companies that now act as arbiters of the public discourse accountable to the public interest.” The web is entwined with our social forms – it provides a space to widen our engagement with education, with exchange and production, with communities in their struggle for justice. The web forms a space, embedded within our view of social forms, within which ideas of our shared public goods can be defended and extended. In the logic of capital, where cuts and privatisation, or the marketisation of our lives, are being catalysed at an increasing velocity, the spaces we defend and extend for shared social value are critical. However, it is clear that whilst the state has moved to enclose and brutalise physical space, through the use of militarised tactics like kettling people, in an attempt to reduce dissent via shock therapy, such coercion on-line also needs to be resisted in the name of democracy.
  3. Resistance is difficult to achieve for it rests on a view of the commons or public goods, which in-turn stands against the dominant logic of all spaces opened up for the exchange of commodities. Dyer-Witheford has demonstrated how the tensions between exchange for sharing, versus co-operation for sharing are exacerbated in the violence of the virtual space. Dyer-Witheford sees some hope in the concept of the multitude raised by Negri and Hardt in opposition to the power of capital that re-produced systemically, beyond national borders, as Empire. The multitude offers hope because it re-connects opposition towards the alienating, dehumanising effects of capitalism and coercive competition, by way of a proliferation of autonomous spaces. It re-connects opposition into the ethics of peer-to-peer sharing and the hacker. It offers a metaphor for multiple ways to dissolve the toxicity of capitalism into a new set of deliberated social forms. In this we need to reconsider our approach to the personal and towards celebrating libertarian views of the individual that commodify our privacy, or at least the state’s control of it. This is why the place of hacktivism, in and against capital’s dominant social forms and their shackling of our labour and social lives to an economically-determined set of outcomes, is important. Hacktivism as “electronic direct action in which creative and critical thinking is fused with programming skill and code creating a new mechanism to achieve social and political change” is critical in “securing the Internet as a platform of free speech and expression.” Increasingly, this work will be needed as the state marketises or closes down our public spaces for free speech and expression, and forces public bodies like Universities to privatise and valorise their work, conditioned by debt.
  4.  In the face of an homogenised life, we can view the autonomous nature of student occupations of physical and virtual space as a protest without co-ordinates or co-ordination. The lack of leadership in the face of a militarised response has enabled the multitude of dissenting voices to work towards a network of dissent that is able to theorise and critique a position beyond fees and cuts to teaching budgets. The dominant logic is one of resistance to capital, visited symptomatically through fees, cuts to public services, financialisation of debt, and corporate tax avoidance. One possibility is that the use of cloud-based social media, which is at once open source and proprietary, peer-to-peer, shared and closed, offers ways for those in opposition to subscribe to a broader critical and social opposition in developing this critique. This is not the world of the lone reviewer or subscriber, who can rate/subscribe to other lone reviewers. This is the world of security in the social; it is the world of re-production and sharing as social exchanges and social activities that are not-for-profit. They need to be defended and not proscribed.

There is an emerging concern that the privatisation and outsourcing of spaces and opportunities by Universities, driven by cost and an agenda of debt, is a real risk to freedom-of-speech and dissent. Where private firms are able to control public discourse, and where the internet becomes tethered or enclosed, there are no guarantees that we will be able to challenge. There is no guarantee that we will not be kettled or coerced where we protest on-line. The privatisation of our academic spaces threatens a negation of the critical, social life. It needs to be deliberated before that possibility is destroyed.


A note on technology, outsourcing and the privatisation of higher education

*Originally posted at Learning Exchanges on 8 November 2010

Charles Arthur wrote in Saturday’s Guardian that the UK Government shouldn’t hang on Google’s every word. Arthur makes some interesting points around the increasing privatisation of public spaces and assets. [Although he does not explicitly make this connection, I am happy so to do.]

  • He notes issues of governance and evidence-for-policy, in the face of progressive use of technology [rather than technology-as-progress]: “sometimes there’s a temptation to think that because a big, successful company tells you something’s wrong, that it really must be”.
  • He notes issues of technology-as-progress that risks catalysing enclosure of the commons by our decision-makers, with PM David Cameron arguing that “we are reviewing our IP laws, to see if we can make them fit for the internet age”, and David Willetts, the Minister with responsibility for higher education adding “The US rule is that ‘anything man has invented under the sun you should be able to patent’. That’s something we do wish to investigate.”
  • He notes that there is limited critique of the role of technology in defining the state and its services: “But ministers and prime ministers are in thrall to those who would sell them technology.”

A key point that Arthur makes is about the productive value of opening-up, rather than closing down the web through overt institutional policy and governance. A central point here is that decision-makers are able to take action based on a view of technology as a function of systemic, socio-cultures, that are historic, rather than by seeing technology as a-historic and neutral. In referring to the opening-up of UK data under the last Labour Government and linking it to a view that open agendas spur innovation, Arthur argues that “There’s a lesson here: Berners-Lee spurned the idea of commercialising his invention of the web, in favour of giving it away; and everyone, including government, has benefited enormously.” The lessons of technology-in-education demand a political view rather than one which is driven by economics.

This gave me pause-for-thought, around what we give away, what we control, and what we open up, in terms of the recent Educause and NACUBO white paper on Shaping the Higher Education Cloud. The paper highlights how the Cloud offers hope for efficiencies and economies of scale, but that HE will need to overcome its “long tradition of building its own systems and tendency to self-operate almost everything related to IT”, as if culturally-specific norms, operations and strategies are inherently bad. The paper mentions the core mission and competencies of HE, hinting that these are not informed by technology [and neither do those norms inform the development of technology], and moreover that technology is socially, culturally and historically neutral, and can therefore be left to “experts”, or at least the managers who control the labour of those experts.

The argument given for efficiency in the face of mounting economic pressures, for flexibility in the cloud, for the commoditization of IT, makes no attempt at meaningful critique of what services, systems or data should be in the Cloud or why. It makes no attempt to focus upon an institution as a complex socio-cultural set of spaces, within which technology and those who work with it are situated. The paper highlights how privatisation of technology and infrastructures that support public assets like Universities are vital. Moreover, it highlights HE-as-consumption: as the consumption of content and data; and as the consumption of services. It says nothing of the lived experience of HE; it says nothing of the lived production of HE by those who work within it; it says nothing of the open engagement of those within HE with a range of stakeholders; it says nothing of the co-operative production of academic forms that are socio-cultural and which incorporate technology. In stating that by moving infrastructure, software and platforms-as-services to the cloud, universities can then concentrate on core competencies, the paper speaks of homogenisation, where the only choices on outsourcing are based on cost and risk, rather than academic practices and forms.

Whilst the paper says little about wider issues of enclosure of the open web, through Apps and the logic of private clouds, it does at least argue for federated access. However, identity management hosted by a broker for a set of private companies offers different perspectives from those negotiated and managed in the public domain, in co-operation. If my identity is in the cloud, and I am separated from my institutional ties through the dislocation of people and place, what does that do to my alienation from my work through myself? As I am further virtualised, and my identity commodified for the use of brokers or aggregators, what does that mean for the value of my labour and the control of my self or access to my self, whether by me alone or in conjunction with others? Separation rather than co-operation is at risk here, in the logic of outsourcing.

In this, as with so much analysis of technology-in-education, there is a chronic lack of critique. The paper argues for the “promise of cloud computing to transform higher education learning and business processes”, and yet offers no evidence for the former, or for systems that might be migrated [although the risk of payroll being managed in the Cloud gets a mention]. Does technology really transform learning? This is a classic positivist position, and one similar to traditional, historical arguments for the productive efficiencies of technology that underpin progress and ‘growth’. In this, other unsubstantiated statements are made for green facilities and the value of integration, whilst there is no meaningful focus on the impact of our outsourcing of carbon emissions or of our resource use. In spite of this, the key to the logic of outsourcing and the cloud is given on page 8: “the ability of cloud providers… to substitute capital for labour – makes it unlikely that higher education can compete on cost”. Here, the logic of technology within capitalism is laid bare, and it is reiterated on page 15, where the stepped-plan of what institutions should move to the cloud develops with no focus on culture and/or meaning, but simply on economic efficiency and ‘growth’. [Academic engagement is first mentioned on page 19.]

This demands a further reading of Postone’s Time, Labour and Social Domination. Where technology is divorced from academic endeavour and seen neutrally through a purely fiscal lens, it can be used to define the privatisation and marketisation of higher education, irrespective of that sector’s role as a key state asset. In this, the discourse of other technologically-driven innovations, like the personal learning environment needs critique against a prevailing libertarian standpoint, and in connection with co-operative and open, academic engagement. The fear is that an uncritical treatment of innovations that might be seen to be against the institution and against the public, and for the separation of private, individual consumption [including the PLE and OERs], work for neoliberal agendas of the marketisation of that which is ‘technologically-neutral’. Technology-in education has to be analysed in terms of critical, social theory, rather than simply economics.

This is an emerging crisis of the public space, which re-focuses our need to raise major questions of technology-in-education. Where are the spaces for partnerships of students-as-producers, or communities-as-producers with institutions or academic staff? What is the idea of the university where HE seems to be focused on consumption of data, networks, learning, resources, and the curriculum, and migrating this consumption to the cloud? Who should control the means of production in HE? There seems to be little space for denial of the dominant logic of outsourcing-as-privatisation, or technology-as-efficiency-for-learning. Within a logic of higher education as ancillary of business, seen in the Coalition’s cuts agenda and its response to the Browne Review, the privatisation of institutional functions risks HE becoming an edufactory for training/economic provision alone. Harvey saw this emerging in 1986, when he argued that universities were moving from being “guardians of national knowledge to ancillaries in the production of knowledge for global corporations”. As public control of HE as a public good is marginalised, and as we become less well able to think through the relationships of our local activities to global ecology and resources, this risk is amplified.

So I wonder, is the outsourced space one in which democratic governance can be imposed, in the face of the logic of markets? Is the outsourced space one which furthers the enclosure of the commons? Is the outsourced space about marketising higher education for efficiency of technological services before it is privatised for the consumption-of-training-as-learning? Does the outsourced space further remove us from the ecological damage of our resource-intensified life-worlds? Can our work towards open educational models help provide alternatives?


Open education, cracks, and the crisis of higher education

*Originally posted at Learning Exchanges on 26 October 2010

The Browne Review and the cuts announced in the UK CSR have prompted much heat and some light around the idea of higher education [HE], and the notion of state support for the established social forms of higher education institutions. This is a crisis for those engaged in HE and for whom higher learning is more than economic outputs, and in that the crisis in HE takes on the characteristics of the broader political economic crisis within society.

In the model of coercive capitalism proposed by Naomi Klein, the impact of crisis is used to justify a tightening and a quickening of the dominant neoliberal ideology. This ideology highlights the transfer control of the economy and state or public assets from public to the private sector under the belief that it will produce a more efficient [smaller, less regulatory] government and improve economic outputs. This implies a lock-down of state subsidies for “inefficient” work [Band C and D funded subjects in UK HE], the privatisation of state enterprises in the name of consumer choice, economic efficiency or sustainability [like encouraging the privatisation of HE], a refusal to run deficits [hence pejorative cuts to state services], and extending the financialisation of capital and the growth of consumer debt [like the increase in fees]. What Klein terms the shock doctrine uses “the public’s disorientation following massive collective shocks – wars, terrorist attacks, or natural disasters [or in this case the trauma of a structural economic crisis] – to achieve control by imposing economic shock therapy.”

In particular we might now revisit the critical work on the neoliberal university, the student as consumer and the marketisation of HE, in order to critique and negate the path that we are pushed towards. This work identifies the types of controlled, economically-driven, anti-humanist organisations that will possibly emerge, and the ways in which oppositional, alternative, meaningful social change might be realised. This connects to the work of Harvey (2010), who argues that there are seven activity areas that underpin meaningful social change.

  1. Technological and organisational forms of production, exchange and consumption.
  2. Relations to nature and the environment.
  3. Social relations between people.
  4. Mental conceptions of the world, embracing knowledges and cultural understandings and beliefs.
  5. Labour processes and production of specific goods, geographies, services or affects.
  6. Institutional, legal and governmental arrangements.
  7. The conduct of daily life that underpins social reproduction.

These activity areas help educators and students examine how HE might engage with Browne and the CSR’s neoliberal agenda, in order to develop shared, or co-operative alternatives. This re-imaging is critical if we are to remove the emerging iron cage of bureaucracy and technocracy.

Imagining and creating alternatives is critical and might usefully be seen in terms of the dialectics of social change. As the hegemonic view of society radicalises itself, in turn other opportunities for change emerge. Holloway’s ideas of exploiting cracks in capitalism is important here, in seeing how the internal tensions in the dominant political economy offer up possibilities for radical change at very specific moments. Some of these opportunities exist in the more open and radical (Trapese), or the local (The School of Everything), or the co-operative (as outlined in Affinities and within the UK Co-operative College) forms of educational organisation. We do not have to settle for a pre-determined business-as-usual.

This also goes for the University itself, as a social form. One of the key areas that is opened-up for critique and re-imagining is the openness of our social forms of HE, crystallised in-part through technology. An outcome of Browne and the CSR is a shrinking of the institution and a negation of non-economically determined activities, based around efficiencies as a predetermined scale and the consumption of higher learning by students as consumers. It may be that Browne’s focus on the idea of the student gives us a chink here to focus on issues of open identities and open engagement with the institution by its stakeholders. Browne clearly views students as consumers. The report argues (p. 25):

“We want to put students at the heart of the system. Students are best placed to make the judgement about what they want to get from participating in higher education.”

Whilst the actuality and maturity of this view is highly contested, it implies that HEIs should engage meaningfully with their stakeholder’s unique and possibly shared identities, rather than forcing them to adapt to the institutional position. There is a space here within which work on OpenID, OAUTH and more broadly on open educational models might be catalysed. This user-centred work is less about control and moulding of a user’s identity to meet institutional standards and is more about co-operative engagement and sharing.

This view hints at our ability to move away from thinking about technology to thinking about relationships and people, so that technology is just one component within a broader socio-cultural approach to change [as noted by Harvey, above]. So, institutions might work towards being open, rather than branded as, for example, an iTunesU or a Microsoft/Google University. We should be aiming for openness, and allowing users to engage with other (web-based) services in ways appropriate to them. This view connects to that of DEMOS, in their view of The Edgeless University (pp. 54-5) that:

“Technology should be in the service of an ethic of open learning. Just as technology provides ways to open up access to information, there are technological tools to close it off and reinforce existing barriers and potentially inequalities. Wherever possible investment should encourage open standards and avoid overly restrictive access management.”

Brian Kelly highlights clearly the contested nature of the place of technology within higher education in the face of cuts, and the impact on the HE environment. Brian argues that “we will need to accept many changes in order to survive”. Acceptance is not necessarily the view one might take at this radical juncture, if one viewed adaptation through resilience as a possibility. Irrespective of whether demonstrations and protests in support of business-as-usual [i.e. pleas for the same model of state funding], or re-modelling service provision in the dominant economic mode [i.e. re-shaping services in the face of cuts], are viable options, there are alternative forms of social organisation emerging.

In a separate Resilient Nation paper, DEMOS argue that communities have a choice between reliance on government and its resources, and its approach to command and control, or developing an empowering day-to-day, scalable resilience. Such resilience develops engagement, education, empowerment and encouragement. Resilient forms of HE should have the capacity to help students, staff and wider communities to develop these attributes. As technology offers reach, usability, accessibility and timely feedback, it is a key to developing a resilient higher education, with openness (i.e. shared, decentralised and accessible) at its core. Seizing these opportunities to reshape the dominant institutional forms of HE and their ways of operating, in the spirit of promoting co-operation and openness, offers hope.

 

This reshaping is proactive and creative, and is not focused upon crisis planning. It might also focus on the shared production of distinctive services by and for institutions, rather than the consumption of services provided by outsourced providers and a focus upon tying the institutional brand to products and vendors. The recent EDUCAUSE ECAR Study of Undergraduate Students and Information Technology argues that “there is no stereotypical student when it comes to technology”.  Can institutions afford to be stereotypical when it comes to engaging with those students’ and their identities/individuality? This doesn’t mean leaving those students to create their own outsourced personal learning environments. But it might mean an activist role for institutions in building frameworks that are open enough to make sense to the variety of students in their own contexts. The reality and medium-term effectiveness of centralisation or outsourcing of homogenised services is therefore a major issue, in light of the need for institutional uniqueness.

One of the key outcomes of Browne and the CSR is that modularity, rather than homogeneity, in the HE sector will out. Modularity and diversity are key planks of resilience, tied to feedback from key users. Thus the scope, values and visions of institutions are key, and the ways in which social media or technology are placed in the service of those values and that scope is pivotal. George Roberts engages with this idea of the form of higher education, and the ideas raised by David Kernohan’s recent critique of the idea of the University, by asking whether “it may be time for the academy to abandon the institutions which have housed it for the past several hundred years”. George concludes by asking “So, where does the academy go?” This is an important question related to alternative social forms, away from that of the university, and supported by appropriate, distinctive and open technologies. However, this is also a scary question for those wedded to financialised capital through mortgages, debts and consumption.

I have no answer to George’s question here, but I suggest that we need to re-focus our critique in-part on the place of technology in the idea of higher education. David Jones argues that “It’s the focus on the product that has led university leaders to place less emphasis on the process and the people”. We need to address whether an obsession with tools is helpful in the face of crises. I suggest that a discussion and critique of what higher education is for, and how it is actualised has never been more pressing. I suggest that business-as-usual is not an option, and that goes for the determinist use of technology as outsourced, as integrated, as PLE, as whatever. I suggest that we need to offer up alternative views of the idea and forms of higher education, based on shared values beyond acceptance of economic shock doctrines. I suggest that we might focus upon resilience and openness as alternatives, and as cracks in the dominant ideology.


The iPad and the essentialism of technology in education

*Originally posted at Learning Exchanges on 8 September 2010

I was taken with Jane Searle’s paper at ALT-C yesterday on social inclusion and justice, in emerging work with disenfranchised traveller communities. She made several points that resonated for me.

  1. Individual technologies are not culturally neutral, but that it assumes a form, linked to social relationships and power, based on their enculturation. So the possibility exists for technology to be appropriated in different ways by separate communities. This connects into the work of Feenberg on techno-essentialism or determinism, where technology is seen to be an end in and of itself, or where it is seen to be neutral in mediating relationships and outcomes, rather than forming part of a socio-cultural environment that exudes power relationships and can be marginalising. Our language in negotiating with people around their use of technology is crucial in enabling them to make sense of the tools, rather than their being told what to do. A separate outcome is that we critique the immanence of technology.
  2. Engagement with technology for social or learning outcomes takes time rather than being a quick fix, or a desperate search for the next tool as a commodity fetishism. Engagement with the frameworks of participatory action research gives us a framework for using technology over-time with communities. We need to fight to work long-term with communities of practice, rather than implementing to achieve the deterministic outcomes we need to satisfy impact-assessors and leaving again. This is a real risk of technologically-driven projects that are not socio-culturally rooted – that they become part of an obsession with short-term, positivist, outcomes-driven agendas.
  3. We need to look for cracks within which we can resist the demands of coercively competitive funding mechanisms, which are linked to governmental whim or that of experts, for short-term impact measures that force us as practitioners or technologists to collude in our own alienation from the subjects of our research/practice. Meaningful impact is social and personal, and true emancipation at this level, rather than simply coercing individuals to gain qualifications for jobs, ought to be our focus.

Jane highlighted the need for a critique of social practices, focused upon the uses to which technology was put, rather than “cooing” of the latest shiny tool. For me, one example is the way in which our view of the iPad is a mirror of our broader critique. Several practitioners have begun to engage in the learning possibilities for the tool, and one programme at Notre Dame in the US is using the tool extensively. However, big questions still surround the technology.

  • Factories in which the iPad is made in China have seen an abuse of workers’ rights, physical injuries and disturbing levels of suicide. To what extent do we dissociate ourselves and our use of this tool from those outcomes? This is a logical outcome of coercive competition, cost-cutting and late modern capitalism. However, we have individual and community agency to put pressure on Apple over these outcomes, and to reject the use of the technology. What should be done?
  • The threat of peak oil is growing, as highlighted in the recent, leaked German military report. Oil and coal are embedded in the production process for the tools that we consume from abroad. Is this sustainable? In this case we also outsource our consumption of carbon to China, without bearing the full cost. Is this morally right?
  • To what extent does the use of the iPad reinforce a pedagogy of comsumption, based in-part on Apple’s focus on Apps based development? This also threatens the idea of the open web, further impacted by the recent Google-Verizon deal. Again these technologies are not neutral – by engaging with them we reinforce others’ power-over us, the dominance of their cultural perspectives, and their enclosure of what was previously more open.
  • A second angle to the pedagogy of consumption is the almost constant need to search for the latest, newest technological innovation. This obsession with the next thing, rather than on enhancing or challenging or reforming the social relationships that alienate or marginalise some, needs to be critiqued. We are so scared of falling behind [what/who?] that we risk abandoning our responsibilities to a wider set of communities, and to a planet that contains finite resources.

Our post-digital priorities: overcoming the neglect of the tutor

*Originally posted at Learning Exchanges on 1 July 2009

A number of national research reports and position statements have been published recently, which impact technology-enhanced practice across the sector. These include:

  1. JISC, Thriving in the 21st century: Learning Literacies for the Digital Age, http://bit.ly/u1Wrb
  2. DEMOS, The Edgeless University http://bit.ly/10pd2r
  3. Department for Business, Innovation and Skills [DBIS], Universities set to go online for millions, http://bit.ly/2lr0S
  4. Report of an independent Committee of Inquiry into the impact on higher education of students’ widespread use of Web 2.0 technologies [CoI], http://bit.ly/J1JMf .
  5. Revised HEFCE strategy: Enhancing learning and teaching through the use of technology, http://bit.ly/JikvC
  6. DCFS and DBIS, Digital Britain: Final Report, http://bit.ly/wdRgb

From the Revised HEFCE strategy, DMU is engaging with how technology-enhanced learning [TEL] can reinforce and extend its distinctive brand, in particular focused on the impact of the learner of the future, personalised learning and business flexibility, on both the business case and service provision. The development of a blueprint for TEL, and the concomitant investment and professional development implications, is central.

In engaging with these issues it is critical that HE is able to make decisions based upon the impact of developments in other areas of statutory and non-statutory education. The reports noted above highlight that HE doesn’t exist in a social or educational vacuum. Whilst current work on evaluating learner experiences helps shape and enhance current practices, future-proofing and planning demands engagement by the sector with progressive pedagogies being embedded in primary education. In particular the Rose Review of the Primary Curriculum and the Early Years’ Foundation Strategy enable HE practitioners to develop a manifesto for the future.

  1. Sir Jim Rose, Independent Review of the Primary Curriculum, http://bit.ly/2eBjX
  2. Becta’s contribution to the Rose Review, http://bit.ly/FOHEp
  3. DfES, Early Years’ Foundation Strategy, http://bit.ly/a0tkK

Pedagogically, Rose and the EYFS frame enabling environments within which structured play, risk-taking and decision-making can take place. There is a developmental focus on the learner taking personalised ownership of the learning pathways s/he wants to follow, framed by a mentoring approach by more experienced others. The addition of ICT as a core competency or “literacy” alongside numeracy and traditional literacy, elevates technological autonomy and agency [what tool to use, when, how and why]. The emphasis on the professional development of teaching teams also shapes or scopes a move towards technological transparency, or engagement in what might be termed a post-digital world.

The ramifications for HE of both a societal and educational move towards high-skilled digital and post-digital practitioners demand attention. In particular, there is a very real danger that we fetishise the learner voice at the expense of the needs of our teaching teams, and that an educational divide between staff and student capabilities, flexibility, autonomy and post-digital agency becomes unmanageable for institutions. In terms of fetishising the student voice, I mean, broadly the extravagant trust, fixation or reverence that is at times shown to it as a concept, without demonstrating the concomitant impact on other stakeholders. The wordle cloud for all the releavnt HE-related text from sources 1 – 6 above is shown at: post-digital HE. The focus on the learner and technology is stark. As is the potentially disastrous, limited focus on staff and staff teams. Whilst the reports all focus on the need for professional development, there is little concrete that is actually presented. At DMU this is now a core focal point, with a key frame-of-reference made by the Committee of Inquiry.

The world [students] encounter in higher education has been constructed on a wholly different set of norms. Characterised broadly, it is hierarchical, substantially introvert, guarded, careful, precise and measured. The two worlds are currently co-existing, with present-day students effectively occupying a position on the cusp of change. They aren’t demanding different approaches; rather they are making such adaptations as are necessary for the time it takes to gain their qualifications. Effectively, they are managing a disjuncture, and the situation is feeding the natural inertia of any established system. It is, however, unlikely to be sustainable in the long term. The next generation is unlikely to be so accommodating and some rapprochement will be necessary if higher education is to continue to provide a learning experience that is recognised as stimulating, challenging and relevant.

The themes arising from an analysis of the reports [1 – 6] are noted below, with key developmental areas. These will form the spine of our approach to technology-enhanced learning for a post-digital world at DMU.

  1. Enhancing our learners’ [post-]digital literacy through our services and curricula [focus on services, curriculum, pedagogic roles, literacies]
  2. Enabling learning environments that frame personalisation of experiences [focus on services]
  3. Developing services that enable students to manage transitions, progression and attendance [focus on autonomy, pedagogic roles, services and progression]
  4. Reappraisal and extension of professional development [focus on pedagogic pedagogic roles, reward and recognition, literacies]
  5. Developing flexible approaches to the curriculum [focus on informal learning, affiliations, business, personalisation, DL]
  6. Extending a distinctive institutional culture and brand [focus on the business case, services, affiliations and open access]